YES!! Head on over to Facebook and join the Eco Living Community group.
It would be a shame if you didn’t love our products, however we understand sometimes this happens. We will happily refund your money if you are not happy with or no longer want your purchase. However, there are a few conditions:
- The items must be returned within 14 days of the original postage date
- You must contact us at firstname.lastname@example.org and follow the returns instructions supplied
- The product must not be used and should be returned in the condition it was sent. If it was received damaged please explain this and take a photograph so we can see the issue.
- It must be returned in the original packaging.
Unfortunately, we can’t refund the original postage costs or the cost to return the item to us. We advise that you receive proof of postage and have this tracked to cover you in case it doesn’t arrive
Once the item(s) has been received and the condition checked a full product refund will be given within 7days.
If you have any questions about your product or returning them please email us at email@example.com
Important: Refunds can only be credited against the payment method used to make the purchase.
Please email firstname.lastname@example.org and we will send returns information.
All packaging is reused from parcels we have received. Boxes/envelopes/bags/packaging material come from business or personal deliveries. We have a big stock of boxes and bags to work through so hoping that we will never need to buy new. However, if the time comes that we do we will buy recycled and recyclable items.
Items are wrapped with brown paper tape. We do not include invoices in our parcels to save on paper waste.
We ask that you, as the customer, please reuse or recycle all packaging responsibly.
We have very little waste as all of our suppliers are eco-conscious so send in minimal packaging (of which we reuse where possible). Anything we are unable to reuse is recycled appropriately.
No, products are not available for wholesale.